A commercial laundry facility looks like any other manufacturing building, but it’s not until you get inside that the first big difference hits you: It smells really clean. Depending on the time of day and year, the facility may be bustling with people, carts, and linens in various stages of being washed, dried, ironed and folded. It may be quiet or humming with high-tech laundry equipment. Ever wonder how commercial laundry service works on any given day? Check out this step-by-step account. Click To Tweet

Commercial Laundry Service: Here For You

There are so many reasons to outsource your linen management and laundry service, but perhaps the most powerful is the amount of work it takes to get it all done! On any given day doing laundry in-house would require an entire team. Here’s what that looks like:

Linen Arrival

Once linens are picked up from the various hotels, resorts, healthcare facilities, and restaurants, they’re brought to the plant and lined up to have their arrival processed. The information for each load is entered into a computer system, and the linens are weighed.


Linens are sorted by trained staff outfitted with gloves and other gear. Materials are sorted by type and color (white towels, bed sheets, and robes go into their own compartments, for example).


Using high capacity industrial washing machines, the linens are thoroughly laundered according to the standards and guidelines for each industry. (For example, healthcare linens have much more stringent guidelines than the restaurant industry.)


Damp laundry is then placed in large capacity dryers, and the kind of material determines the level of drying. Sheets are usually dried just enough to pull out excess moisture, then they’re pressed (ironed) while still slightly damp.

Pro Tip: Most industrial dryers have built-in sensors to prevent the kind of over-drying that can waste energy and damage fabric.


Pressing is done with large machines big enough to efficiently dry and iron king-sized sheets and banquet-size tablecloths. Linens are loaded by hand into the ironers, where they’re dried and neatly folded.


Very little is folded by hand, as that is time-consuming and less than efficient. Instead, machines fold, sort and stack clean linens.


There’s one last weigh-in before materials are loaded up for delivery. Dirty linens weigh more than clean, and staff at the end of the laundry process check to make sure the weight discrepancy is within a normal range before it’s delivered. Damaged or stained linens that need a special wash are bagged separately so they aren’t mixed in with the rest of the linens.

An Efficient Operation

While this gave you some insight into what a commercial laundry facility does, there are always exceptions to how things are done. Perhaps there are special circumstances that require more care, and Wilkins Linen has done it all!

Contact Us to learn more about commercial laundry service and linen management.

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